Contact information


Last Updated: 28th June, 2026

At MulteTag, we're committed to providing exceptional customer support. Whether you have a question about your order, need help setting up your device, have a warranty claim, or simply want to learn more about our products, our team is here to help.

Customer Support

For all product-related inquiries, technical assistance, shipping questions, returns, warranty requests, or general support, please contact us using the details below.

Email: support@multetag.com

Our customer support team aims to respond to all inquiries within 24-48 business hours, Monday through Friday, excluding public holidays.

Before Contacting Us

To help us resolve your request as quickly as possible, please include the following information where applicable:

  • Your full name

  • Order number

  • Email address used for the purchase

  • A brief description of your issue

  • Photos or videos (if reporting a damaged or defective product)

Providing complete information helps us assist you more efficiently.

Business & Partnership Inquiries

For wholesale opportunities, retail partnerships, media inquiries, or other business-related matters, please contact:

Email: support@multetag.com

Please include a brief overview of your company or proposal, and our team will get back to you as soon as possible.

Warranty & Product Support

If you're experiencing an issue with your MulteTag, our support team will guide you through troubleshooting steps and, where applicable, assist you with warranty claims or product replacements.

For faster assistance, please include your order number along with a clear description of the issue.

Response Times

Our typical response times are:

  • General inquiries: Within 24-48 business hours

  • Warranty and technical support: 1-3 business days

  • Business inquiries: 2-5 business days

Response times may be slightly longer during weekends, public holidays, or periods of unusually high support volume.

Feedback

We're constantly working to improve MulteTag and value every suggestion from our customers. If you have ideas, feature requests, or feedback about your experience, we'd love to hear from you.

Your feedback helps us build better products and provide a better experience for everyone.

Contact Information

Customer Support: support@multetag.com
Whatsapp Number: 9310996985

Thank you for choosing MulteTag. We appreciate your trust and look forward to assisting you.